Frequently Asked Questions.
Do you carry out weddings during the week?
Yes, on any day of the week.
How far in advance should we book our wedding transport? To stand a good chance of reserving this vehicl I would suggest that If your wedding is being held on a Saturday then think about booking around 9 months in advance. If your wedding is being held on any other day of the week then booking 3 to 6 months in advance would be advisable.
How flexible are you for Full Church Wedding and Single Journey [Civil] ceremonies?
Very flexible after all this is your day and we are hereo do exactly as you wish. All we ask is that when making your reservation you advise us of your full itinerary and timings especially if they are going to differ from those mentioned in the questions above. This will ensure there are no last minute surprises on the day. Also the cost of your vehicle will have been calculated on information given at the time your reservation was made.
If on the day we want to make an additional trip or go to a different destination is this OK?
As stated in questions above, the amount you will have paid has been based on the information given at the time of your booking, however the Chauffeur will be as flexible and understanding as possible.
Can we have an additional passenger/s in the car, do we need to inform you!
Yes you do. Your comfort and safety remains paramount. Please always inform us well before the day if there are additional passengers that we have not been informed of. We will always be happy to transport persons up to the legal seating limit of the car, we will not under any circumstances transport persons in excess of the seating limit as this is unlawful and would render the insurance invalid.
What happens if the car breaks down or becomes unserviceable before the wedding day?
Vehicles can break down or need unscheduled repairs despite all the care lavished upon them.If the vehicle is unable to carry out the wedding and the problem manifests itself prior to your wedding day you will be informed immediately and will be offered a suitable car from another reputable company, all monies paid will be returned so you can enter into a new arrangement with the other company.
What happens if the car breaks down on the wedding day or is delayed in arriving by heavy traffic?
Vehicles as we all know can break down at the most inopportune moment or can be held up in traffic congestion, a fact of life in today's modern world, and even though the driver will add additional time on to the normal driving time in order to reach you with time to spare, we would strongly advise that you also prepare beforehand and have a back up plan to put into action. Firstly ensure you have your Chauffeurs mobile phone number, but please remember that all contact with the driver on the day is by mobile phone and therefore subject to signal reception and the new mobile phone driving laws. For peace of mind we would advise you to nominate a friend or neighbour or guest attending your wedding to be your rescue car in the event of a last minute problem, to be prepared to collect the Bride at short notice. They will need to be contactable by mobile phone and have it switched on until they know the Bride has arrived safely at the church. The object is to get the Bride to the Church in as little delay as possible, even a local taxi company may not be able to provide a car as quickly as your nominated friend.
Please do not worry, 99% of weddings go according to plan so we are confident that your wedding will proceed to the original arrangement, but a back up plan prepared beforehand hand is a sensible precaution.
Can you provide transport to the airport for our honeymoon departure?
Yes, the vehicle is insured for Private Hire and Executive Hire in addition to Wedding Hire and therefore are available for such trips
Do you accept credit cards?
To keep prices as low as possible, we only accept payment by cheque or cash.
Can we pay cash on the day?
I'm Sorry no, to secure the vehicle we require a £50 non refundable deposit to be received within 10 days of making your reservation, with the balance to be received not later than 21 days before the wedding day.